As long as our Pickup Partners can safely pick up the item, without risk of injury, we can pick up and deliver it for you.

We are quite generous with regards to the size of packages that can be sent via our service - please use our quotation function to confirm if we can transport your package. For further click this WhatsApp chat link https://wa.me/+917824995599

Yes, we have an entire page on our website dedicated to Packaging Advice.

All our services include free pick-up. You can also drop off our parcels to a nearby depot if you donot want to wait in for collection. Let us know prior to booking if you want to opt for this service so that we can make appropriate arrangements.
Our deliveries are door to door however this is normally only to the ground floor of your address. Also, for goods being exported out of the Tamilnadu Major Citeis, some deliveries might have to be collected from the nearest city by the recipient if the address is classed is a Remote Area. Please contact us for more details Customer care :+91-7305545555

Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. Please use our Quotation Function to confirm whether or not your parcel complies with the maximum parameters. For further click this WhatsApp chat link https://wa.me/+917824995599

Our standard service is delivery by close of business. If you require your package to be delivered sooner, you can opt for Timed-Delivery Services such as a Pre-10:00am and Pre 12:00pm delivery.
We also offer a premium Saturday delivery service for parcels that are collected on Friday.

Our long established relationships with Market Leaders such as POVA, NSCCPLand the like allow us to offer some of the cheapest rates available online. We are especially cheap for Multiple Parcels being sent to a single TN address. Have a play around with our Quotation System and see for yourself. ☺

Yes - certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). Certain other items are classed as Prohibited Items which means we are not allowed to transport them under any circumstance and if such items are sent they might be returned back to the Sender or Destroyed completely. There would also be fines levied by Indian Postal Act if Prohibited Items are sent via our Service.

Yes we do. We offer both an Air Express and Sea Cargo service, depending on your budget and urgency of delivery. All services are provided via world class Players

Yes you can. Our main customer base are eBay buyers and sellers. We are going to be introducing a direct upload facility soon whereby you can upload all your sales on eBay directly onto our website for automatic booking.

Please enter the Weight and Dimensions of your parcel onto our Quotation System. The website would provide you with the prices of sending your parcel in ascending order so you can clearly choose the best service which meets your budget. More detail: https://app.nonstopcourier.net/

Please key your dimensions into our Quotation System found on our home page. You will be provided with a quote based on the greater of the Volume or Weight of your parcel. You can get your shipment weight from this link also https://nonstopcourier.net/valculator.php

Yes, we can! Courier Queen can now pick up and deliver parcels from most international destinations. Just raise a Support Ticket on our Website with details of pickup and delivery destinations along with weight and dimensions of your package - someone would get back to you within 1 working day with a quote.

Simply enter your CQ Order Reference at the Track & Trace section of the Website for the latest tracking updates. Please note Tracking of your parcel normally starts a day after it has been collected. Link: https://nonstopcourier.net/track.php

Please raise a Support Ticket via the Contact Us page we will respond quickly and promptly to resolve the issue at hand. Link: https://nonstopcourier.net/contact.php

Please clearly mention the delivery address on each package that you send. If you have been asked to print certain Documents to hand over to the Delivery Partner please ensure you do so. Please inform the recipient of the expected Delivery Date.

Though a signature or OTP is required for any deliveries to be made, the package might be left with a neighbour or at a safe place outside at the DP discretion. You can also add notes to the Instructions field as to where you would like your package delivered if no one is at home. All Returns Merchandise Authorizations (RMA) will have to be authorized by NSCCPL. Please raise the request on a Ticket via our Contact Us Page.

All claims MUST be sent to NSCCPL by raising a Ticket via the Contact Us Page . If a claim has been received by our carrier from yourselves, the claim will be rejected and we will not be able to assist you with your claim at a future date.

We require a Cost Invoice for the items sent that detail their value along with proof of loss/damage. Please contact us for more details or read through our Terms and Conditions.

Claims must be submitted to NSCCPL within 24 hours from the date of delivery.
A consignment that has sustained internal damage with no external signs of damage is due to poor internal packaging. No claims of this nature are accepted. However if the consignments external package is damaged then the receiver will have to sign for the consignment as damaged.

The driver will arrive to collect your shipments(s) between 9:00am and 5:30pm on the working-day you selected for collection. On rare occasions, the collection can occur before 9:00am and upto 6:00pm as well. Some of our Courier Services allow you to request a smaller pickup window at the time of booking. We also offer certain Courier Services whereby we are normally able to provide a 1-hour pickup window on the morning of collection. Please contact us for more details.